Frequently Asked Questions

At House Clearance New Forest we use a pricing model that gives our customers the best possible affordable rates. When a customer calls or emails us we ask for information regarding what needs to removing and disposing, from there we can calculate fuel, labor and tipping costs incurred and therefore be able to give the customer a free quotation. If you require items shifting then please contact our team today on 01590 631091.

Yes, we have a full waste carriers licensed issued by the Environment Agency, meaning that we can remove and carry all types of commercial/household waste. Never use any clearance company that does not hold a valid license.

Yes, we have a full public liability insurance policy covering up to a whopping 1 million pounds

Yes, we always consider used and unwanted items that are of high quality and hold some resell value. Often we allow our customers to use goods in the property against the cost of our services, meaning in some cases there may be nothing to pay at the end of the job.

Yes, in fact it actually helps to save us and you money! So we would be crazy not to! We will also use local charities in the New Forest and surrounding areas of Hampshire to help extend the life of items and cloths.

We use local waste management companies in Dorset and Hampshire, we avoid landfills at all cost, not only are they bad for the environment they are also costly.

No, all our team requires is your permission to enter the property along with the keys and information on what you want removing, leaving and disposing off. We can provide pictures of the property before and after should you request it.

We will dispose of everything unless you inform us not to. Items that you wish to keep will be put aside for your collection, or mailing. Please let our team know before the day of clearance.

We put all requested items aside and should we come across high valuables we will inform you.

Normally within 24 hours of your call.